Bakery/Deli Clerk

Kroger Mountain View Foods; Perris (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. In this dynamic role, you will prepare delicious bakery and deli items, assist customers with their selections, and maintain a clean and safe environment. With opportunities for growth and development, this position is perfect for those passionate about food and customer service. Join a diverse team dedicated to making a positive impact in the community while enjoying comprehensive benefits and flexible scheduling.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service and communication skills are essential.
• Basic math knowledge is required for accurate measurements.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Ensure food safety and quality standards are met.
• Maintain a clean and welcoming environment for customers.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Bakery or deli experience

Retail experience

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with ordered products, ensuring correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality for freshness, review 'sell by' dates, and take appropriate actions.
• Operate kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and assist customers in locating products.
• Stay updated on current and upcoming promotions and specials.
• Maintain knowledge of products sold and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety and safety procedures, reporting unsafe conditions.
• Perform preventive maintenance and notify management of equipment issues.
• Report customer or employee accidents.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diverse teams passionate about food and people, aiming to create great experiences for customers and communities. We believe in feeding the human spirit and providing opportunities for growth and success. Whether seeking part-time work or a new career, apply today to join our Food 4 Less family.

Qualified applications with arrest or conviction records will be considered in accordance with local ordinances and laws. If you need reasonable accommodations to complete the application process, contact us at 844-849-7136 or the management at the location.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Growth opportunities through training and diverse career pathways.