Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods
5 days ago Be among the first 25 applicants
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and deli specials.
- Provide customers with fresh products and correct portions to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
- Prepare foods according to temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Use kitchen equipment like stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering or shipping.
- Understand store layout and locate products for customers.
- Stay updated on current and upcoming promotions and ads.
- Maintain knowledge of products and respond to customer questions and suggestions.
- Monitor inventory and stock conditions, noting discrepancies.
- Maintain proper temperatures in cases and coolers, keeping logs.
- Create a welcoming environment for customers and foster trust among staff.
- Adhere to food safety regulations and guidelines.
- Practice safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a fast-paced, sometimes stressful environment.
- Manage conflicts reasonably and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience (helpful)
- Retail experience
About Us
Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for customers and employees. We value caring, purpose-driven individuals eager to grow and succeed. Whether seeking part-time work or a new career, apply today to join our Ralphs family!
Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For reasonable accommodations during the application process, contact 844-849-7136 or management at the location.
Benefits
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support programs, including counseling and financial coaching.
- Employee discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and diverse career paths.
For more info, visit our Benefits Page.