Join to apply for the Bakery/Deli Clerk role at Kroger
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products ordered and the correct portion size to prevent shrink.
- Recommend deli or bakery items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods following food temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using various kitchen utensils and equipment.
- Adequately prepare, package, label, and inventory ingredients.
- Check product quality for freshness, review "sell by" dates, and take appropriate action.
- Properly use kitchen equipment like stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the manager.
- Understand store layout and locate products as requested.
- Stay current with ads and promotions.
- Maintain product knowledge and respond to customer questions and suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers and answer questions about products.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment for preventive maintenance and report repairs.
- Notify management of accidents.
- Work cooperatively in high-paced, stressful environments.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit after employment
Desired Previous Job Experience:
- Customer service skills
- Bakery or Deli experience
- Retail experience
About Us
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores across the state. As part of Kroger, we’re committed to diversity, innovation, and creating great experiences for our communities and employees. We value caring, purpose, and growth. Whether seeking a part-time role or a career, apply today to join our team!
For reasonable accommodations during the application process, contact 844-849-7136 or the store management.
What You’ll Receive From Us
- Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support through counseling and financial coaching.
- Associate discounts on various purchases.
- Up to $21,000 in tuition reimbursement.
- Opportunities for growth through training and diverse career paths.