Bakery/Deli Clerk

Kroger Mountain View Foods; Lawrence (KS); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is looking for a Bakery/Deli Clerk to create exceptional customer experiences through outstanding service. In this role, you'll prepare delicious bakery and deli items while maintaining a clean and safe environment. Embrace the company's core values and help foster a welcoming atmosphere for customers. This position offers growth opportunities and comprehensive benefits, making it an exciting opportunity for those passionate about food service and customer interaction. Join a team committed to diversity and innovation, and contribute to creating memorable experiences for customers.

Benefits

Healthcare

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and manage conflicts.

Responsibilities

• Prepare bakery and deli items per customer requests.
• Maintain a clean environment and adhere to food safety regulations.
• Provide excellent customer service and product recommendations.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand the store layout and locate products as requested.
• Stay updated with current promotions and ads.
• Maintain product knowledge to answer questions and make suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Maintain proper temperatures in cases and coolers, and keep logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience

About Us

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We serve customers in over 60 stores across Kansas. As part of Kroger, we are committed to diversity, innovation, and creating great experiences for our customers and employees. We value caring, purpose, and growth. Whether seeking a part-time position or a new career, apply today to join our Dillons family!

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.