Bakery/Deli Clerk

Kroger Mountain View Foods; Jefferson City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Bakery/Deli Clerk to enhance customer experiences through exceptional service. This role involves preparing bakery and deli items, ensuring food safety, and assisting customers with product knowledge. The ideal candidate will embrace a culture of respect and integrity, contributing to a welcoming environment. With opportunities for career growth and comprehensive benefits, this position is perfect for those passionate about customer service and food preparation.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Holiday pay

Tuition reimbursement

Associate discounts

Training programs

Qualifications

• Strong customer service and communication skills are essential.
• Basic math knowledge is required for measuring and mixing ingredients.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Ensure food safety and maintain a clean environment.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend products to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Follow food safety and temperature logs, and prepare foods according to instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Label, package, and inventory ingredients and products.
• Check product quality, review dates, and take appropriate actions.
• Maintain store layout knowledge and assist customers in locating products.
• Stay current with ads, promotions, and product knowledge.
• Monitor inventory and stock conditions, noting discrepancies.
• Ensure proper storage temperatures and maintain logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to food safety and safety procedures, reporting unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Handle customer and employee accidents appropriately.
• Work cooperatively in a fast-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

About Us

Based in Missouri, Gerbes merged with The Kroger Company in 1983. We serve customers in Columbia and Jefferson City areas. As part of Kroger, we are dedicated to diversity and creating great experiences for customers and employees alike.

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, and vision.
• Flexible scheduling with paid time off and holiday pay.
• Emotional and financial support programs.
• Associate discounts on various products and services.
• Tuition reimbursement and training programs.
• Opportunities for career growth and development.