Bakery/Deli Clerk

Kroger; Indianapolis (IN); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to provide exceptional customer service and maintain a clean, safe environment. In this role, you will prepare delicious bakery and deli items, assist customers with their selections, and ensure compliance with food safety standards. This position offers flexible scheduling and a supportive work environment, making it an excellent opportunity for those looking to grow in the retail food industry. Join a team that values diversity and encourages personal and professional development, while helping to create memorable experiences for customers.

Benefits

Healthcare coverage

Flexible schedules

Paid time off

Emotional support programs

Associate discounts

Tuition reimbursement

Qualifications

• Strong customer service and communication skills are essential.
• Ability to work in a fast-paced environment and handle conflicts.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a clean environment and adhere to food safety regulations.
• Monitor inventory levels and assist customers with product inquiries.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with ordered products maintaining correct portion sizes to prevent shrink.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food safety and temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, and robots.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout to locate products for customers.
• Stay informed about current and upcoming promotions and specials.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers, making them feel valued.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, report unsafe conditions, and participate in safety programs.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents promptly.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles is helpful
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the largest grocer in the nation with nearly 2,800 stores across 35 states under 28 different names. We are committed to bringing diverse teams together with a shared passion for food and people, with the purpose to "Feed the Human Spirit." We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core.

People matter here. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you develop your potential. Whether you're seeking a part-time job or a new career, we have opportunities for you. Apply today to join our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, including holidays and sick leave.
• Emotional and financial support through counseling and financial coaching programs.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000 over your career.
• Opportunities for growth through training and diverse career pathways.

Additional Information

Position levels include entry-level, part-time roles in management and retail industries. Referred candidates have increased interview chances. Apply now to explore opportunities in Indianapolis, IN, or attend upcoming recruitment events.