Bakery/Deli Clerk

Kroger Mountain View Foods; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery retailer as a Bakery/Deli Clerk, where your role is pivotal in creating exceptional customer experiences. You'll prepare delicious bakery and deli items, assist customers with their selections, and maintain a clean and safe environment. This position offers flexible scheduling and opportunities for career growth in a supportive and diverse workplace. Be part of a company that values its employees and strives to nourish communities while fostering a culture of respect and inclusion.

Benefits

Healthcare coverage including medical, dental, and vision

Flexible scheduling with paid time off

Employee discounts on products and services

Tuition reimbursement up to $21,000

Training programs for career growth

Qualifications

• Customer service skills are essential for this role.
• Effective communication is crucial for interacting with customers.

Responsibilities

• Prepare bakery/deli items per customer requests using proper equipment.
• Maintain a clean and safe environment to enhance customer experience.
• Monitor inventory and ensure product freshness.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality for freshness and review "sell by" dates.
• Use kitchen equipment properly, including stove, scale, fryer, steamer, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit after employment

Desired:

• Customer Service skills
• Experience in Bakery or Deli
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We take pride in bringing diverse teams together with one purpose: To Feed the Human Spirit. We innovate to create great experiences for customers, communities, and employees, with food at the center.

We value people and aim to provide the ingredients for your success at work and in life. We support your growth and potential with benefits and career opportunities. Join us and be part of the Kroger family!

Benefits

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off and holidays.
• Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco.
• Employee discounts on various products and services.
• Tuition reimbursement up to $21,000.
• Training programs and career growth opportunities.