Bakery/Deli Clerk

Kroger; Huntington (WV); On-site; USD 26,000 - 38,000; Full time

Job summary

Join Kroger as a vital team member dedicated to creating an outstanding customer experience. With opportunities for growth and a commitment to community and safety, you'll play a key role in providing quality food services and excellent service, all while working in a supportive environment.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Qualifications

• Strong customer service orientation and ability to assist diverse customer needs.
• Knowledge of food safety practices and equipment operation.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with product inquiries and promote specials.
• Prepare and handle food while adhering to safety guidelines.
• Maintain department organization and product quality.

Skills

Customer Service

Food Preparation

Teamwork

Communication

Education

High School Diploma

Tools

Bakery Equipment

Food Safety Equipment

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, aiming to "Feed the Human Spirit." We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being include:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training and diverse career paths.

For more details, visit our Benefits Page.

Job Responsibilities:

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers about bakery and deli specials.
• Provide fresh products ordered by customers, ensuring correct portions to prevent shrinkage.
• Recommend bakery or deli items to meet customer needs.
• Use bakery equipment per company guidelines, including refrigerators, freezers, slicers, and ovens.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using appropriate utensils and equipment.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment safely and effectively.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping.
• Understand store layout and assist customers in locating products.
• Stay updated on current and upcoming promotions and specials.
• Maintain knowledge of departmental products to answer questions and make suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Foster trust and respect among team members.
• Create a welcoming environment for customers, making them feel valued.
• Adhere to all food safety and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and notify management of repairs.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding all business and customer information.
• Follow directions and seek assistance when needed to resolve issues.
• Support minors, individuals with special needs, and older adults through direct interaction.
• Perform essential job functions with or without reasonable accommodations.