Bakery/Deli Clerk (Finance)
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with the shared purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.
Here, people matter. We strive to provide the ingredients you need to create your own success story at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.
Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!
What you'll receive from us:
- Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescription coverage.
- Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
- Emotional and financial support via free counseling and confidential financial tools and coaching.
- Associate discounts on various purchases including food, travel, and technology.
- Up to $21,000 in tuition reimbursement through our Continuing Education program.
- Opportunities for growth through extensive training and diverse career pathways.
For more details on benefits and eligibility, please visit our Benefits Page.
Responsibilities:
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers about bakery and deli specials.
- Provide customers with fresh products, ensuring correct portions to prevent shrinkage.
- Recommend deli or bakery items to meet customer needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise properly.
- Check product quality, review "sell by" dates, and take necessary actions.
- Properly operate kitchen equipment like stoves, scales, fryers, steamers, etc.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering or shipping.
- Understand store layout to locate products for customers.
- Stay updated on current and upcoming store promotions and ads.
- Maintain knowledge of products and respond to customer questions and suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperature maintenance in cases and coolers, logging temperatures.
- Promote trust and respect among team members.
- Create a welcoming environment for customers, answering questions and making suggestions.
- Adhere to food safety standards and guidelines.
- Follow safety procedures, identify unsafe conditions, and report them.
- Inspect equipment regularly and report repairs needed.
- Report any customer or employee accidents to management.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.