Bakery/Deli Clerk

Kroger; Green Bay (WI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in the grocery sector is seeking a Bakery/Deli Clerk to enhance customer experiences through exceptional service. The role involves preparing food items, maintaining cleanliness, and adhering to safety standards. Ideal candidates will possess strong customer service skills and the ability to work in a fast-paced environment. Join us to make a difference in our customers' shopping experience!

Qualifications

• Skills in customer service and effective communication required.
• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Ensure proper temperature maintenance in cases and coolers.

Skills

Customer Service

Effective Communication

Basic Math

Education

Food Handlers Permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrinkage.
5. Recommend bakery or deli items to customers to ensure they receive the products they want and need.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
7. Prepare foods following temperature logs and cooking instructions.
8. Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
9. Package, label, and inventory ingredients and merchandise.
10. Check product quality, review "sell by" dates, and take appropriate actions.
11. Properly use kitchen equipment and maintain safety standards.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping.
14. Understand store layout and locate products for customers.
15. Stay current with advertisements and product knowledge.
16. Maintain inventory and stock levels, noting discrepancies.
17. Ensure proper temperature maintenance in cases and coolers, keeping logs.
18. Create a welcoming environment for customers and promote trust among associates.
19. Adhere to food safety regulations and safety procedures.
20. Inspect equipment and notify management of repairs needed.
21. Report customer or employee accidents.
22. Work cooperatively in a high-paced, sometimes stressful environment.
23. Manage conflicts professionally and cooperatively.
24. Act with honesty and integrity regarding customer and business information.
25. Follow directions and seek assistance when needed.
26. Support interactions with minors, individuals with special needs, and older adults.
27. Perform essential job functions with or without reasonable accommodations.

Qualifications

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer Service skills
• Bakery or Deli experience (helpful)
• Retail experience