Join to apply for the Bakery/Deli Clerk role at Kroger
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products and correct portions to prevent shrink.
- Recommend bakery or deli items to customers to ensure satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Follow food safety and temperature logs, and prepare foods following cooking instructions.
- Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise properly.
- Check product quality, review "sell by" dates, and take appropriate action.
- Maintain inventory, stock, and label merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and assist customers in locating products.
- Stay current with store promotions and product knowledge.
- Maintain proper temperatures in cases and coolers, and keep logs.
- Create a welcoming environment for customers and promote trust among associates.
- Adhere to food safety and safety procedures, report unsafe conditions, and inspect equipment.
- Handle customer and employee accidents appropriately.
- Work cooperatively in a high-paced environment, manage conflicts, and act with honesty and integrity.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handlers permit upon employment
Desired Previous Job Experience:
- Customer service skills
- Bakery or deli experience is helpful
- Retail experience
About Us
Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we aim to bring diverse teams together to feed the human spirit, creating positive experiences for our customers and communities. We value caring, purpose, and growth, offering opportunities for part-time work or new careers. Apply today to join our King Soopers family!