Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Essential Job Functions:
- Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portions to prevent shrinkage.
- Recommend deli or bakery items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review "sell by" dates, and take appropriate actions.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping to the manager.
- Understand store layout and locate products for customers.
- Stay updated on current, upcoming, seasonal, and promotional ads.
- Maintain knowledge of products and respond to customer inquiries with suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperature maintenance in cases and coolers, and keep logs.
- Promote trust and respect among team members.
- Create a welcoming environment for customers, answering questions and making them feel valued.
- Follow all food safety regulations and guidelines.
- Reinforce safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment regularly and report repairs needed.
- Report customer or employee accidents to management.
- Work cooperatively in high-paced and stressful environments.
- Manage conflicts in a reasonable and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
- Minimum Position Qualifications:
- Basic math knowledge.
- Ability to obtain a current food handler's permit upon employment.
- Desired Previous Job Experience:
- Bakery or Deli experience is helpful.
Job Info
- Job Identification 116939
- Job Category Store Operations
- Posting Date 04/30/2025, 11:06 AM
- Location: 930 Old Steese Hwy Ste A, Fairbanks, AK, 99701, US
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling with paid time off, holidays, and sick pay
- Free counseling and financial coaching through Employee Assistance Program
- Associate discounts on various purchases
- Up to $21,000 in tuition reimbursement
- Opportunities for growth and training
From a small Cincinnati grocery store to a leading national retailer, we pride ourselves on innovation and creating positive experiences for customers, communities, and associates. We value diversity and aim to create an inclusive environment where everyone can thrive. Join us to grow your career and be part of our mission to Feed the Human Spirit. Apply today to become part of our Kroger family!