Bakery/Deli Clerk

Kroger Mountain View Foods; Durango (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the grocery sector is seeking a Bakery/Deli Clerk to create outstanding customer experiences. This role involves preparing delicious bakery and deli items, ensuring food safety, and maintaining a welcoming environment. You'll work in a dynamic team, supporting sales goals and providing exceptional service. With a commitment to community and innovation, this company offers a supportive atmosphere for growth and development. If you are passionate about food and customer service, this opportunity is perfect for you!

Benefits

Healthcare

Paid time off

Mental health resources

401(k)

Life insurance

Bonuses

Discounts

Tuition assistance

Scholarships

Training programs

Qualifications

• Strong customer service and communication skills are essential.
• Ability to handle food safely and maintain cleanliness.

Responsibilities

• Prepare bakery and deli items while ensuring customer satisfaction.
• Maintain food safety standards and assist in inventory management.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend bakery or deli items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment like stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Ensure proper temperature maintenance in cases and coolers.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in Colorado, City Market merged with The Kroger Company in 1983. We serve customers in 34 stores across Colorado, Utah, and Wyoming. As part of Kroger, we aim to bring diverse teams together with a shared purpose: To Feed the Human Spirit. We value innovation, community service, and creating positive experiences for our customers and associates.

What You’ll Receive From Us

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.

About The Team

We support and reward our associates with benefits that promote well-being, including health care, paid time off, mental health resources, and opportunities for career advancement. Our commitment extends to community involvement and diversity initiatives.

Additional Benefits

• Health & Well-being: Healthcare, paid time off, mental health resources.
• Financial: 401(k), life insurance, bonuses, discounts.
• Growth & Development: Tuition assistance, scholarships, training programs.

If you are caring, purpose-driven, and eager to learn, apply today to join our City Market family!