Bakery/Deli Clerk

Kroger; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Bakery/Deli Clerk to create an outstanding customer experience through exceptional service. Responsibilities include preparing bakery and deli items, maintaining cleanliness, and ensuring food safety. Ideal candidates will have strong customer service skills and effective communication abilities.

Qualifications

• Ability to obtain a food handlers permit after employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrink.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Use kitchen equipment properly, including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay current with store ads and promotions.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit after employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience