Join to apply for the Bakery/Deli Clerk role at Kroger
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery and deli items according to customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and deli specials.
- Provide customers with fresh products in correct portion sizes to prevent shrinkage.
- Recommend bakery or deli items to customers to meet their needs.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients per recipes using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality, review 'sell by' dates, and take appropriate action.
- Use kitchen equipment properly and safely.
- Label, stock, and inventory department merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout to locate products for customers.
- Stay updated on current, future, seasonal, and special ads.
- Maintain product knowledge and respond to customer questions and suggestions.
- Monitor inventory and stocking conditions, noting discrepancies.
- Ensure proper temperatures in cases and coolers, maintaining logs.
- Create a welcoming environment for customers and promote trust among associates.
- Follow all food safety regulations and guidelines.
- Reinforce safety procedures and report unsafe conditions or accidents.
- Inspect equipment and notify management of repairs needed.
- Work cooperatively in a high-paced environment and manage conflicts appropriately.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handler's permit upon employment
Desired Previous Job Experience:
- Customer service experience
- Bakery or deli experience is helpful
- Retail experience
About Us
Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. We serve customers in 89 stores throughout the state. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, creating great experiences for our customers and communities. We value respect, honesty, and inclusion, and aim to help you grow professionally and personally. Whether you're seeking a part-time role or a new career, apply today to join our Pick ‘N Save family!
If you need reasonable accommodations during the application process, please call 844-849-7136 or contact the store management.