Bakery/Deli Clerk

Kroger; Dearborn (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a dedicated individual to enhance customer experiences in our bakery/deli department. This role involves providing exceptional service, preparing food items, and ensuring a clean and safe environment. Ideal candidates will demonstrate strong customer service skills and a commitment to food safety.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Training programs

Qualifications

• Ability to provide excellent customer service.
• Knowledge of food safety regulations.
• Experience in a high-paced environment.

Responsibilities

• Offer product samples and inform customers of specials.
• Prepare and package food items as per guidelines.
• Maintain inventory and ensure product quality.

Skills

Customer Service

Food Safety

Teamwork

Conflict Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Company Background

From a tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Our People and Values

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Opportunities and Benefits

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Job Responsibilities

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products they have ordered, ensuring correct portion sizes to prevent shrink.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Properly prepare, package, label, and inventory ingredients.
• Check product quality and review "sell by" dates.
• Use kitchen equipment properly.
• Label, stock, and inventory merchandise.
• Report discrepancies in product ordering/shipping.
• Locate products within the store as requested by customers.
• Stay current with store ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory levels and conditions.
• Maintain proper temperatures and logs in cases and coolers.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.