Bakery/Deli Clerk

Kroger; Pinckney (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

Kroger is seeking dedicated individuals to create an outstanding customer experience in a grocery setting. The role involves assisting customers, preparing food items, and maintaining a clean and safe environment. Join a team that values respect, honesty, and integrity while providing opportunities for growth and development.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Qualifications

• Caring and purpose-driven attitude.
• Eager to learn and grow.
• Ability to work in a fast-paced environment.

Responsibilities

• Offer product samples and inform customers about specials.
• Prepare and package food items according to guidelines.
• Ensure customer satisfaction and maintain a clean environment.

Skills

Customer Service

Food Safety

Teamwork

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all with the purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value our people. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including Physical, Emotional, Financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support with free counseling through our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Responsibilities

• Offer product samples to help customers discover new items or inquire about products.
• Inform customers about bakery and deli specials.
• Provide customers with fresh products they ordered, ensuring correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes, using appropriate utensils and equipment.
• Package, label, and inventory ingredients properly.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Operate kitchen equipment safely and correctly.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Be familiar with store layout to assist customers effectively.
• Stay updated on current and upcoming promotions and seasonal ads.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers, making them feel valued and appreciated.
• Follow all food safety regulations and guidelines.
• Adhere to safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents promptly.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.