Join to apply for the Bakery/Deli Clerk role at Kroger
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Prepare bakery/deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products in correct portions to prevent shrink.
- Recommend bakery or deli items to customers.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following temperature logs and cooking instructions.
- Measure, prepare, and mix ingredients using kitchen utensils and equipment.
- Package, label, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Properly use kitchen equipment including stoves, scales, fryers, etc.
- Label, stock, and inventory merchandise.
- Report discrepancies in product ordering/shipping.
- Understand store layout and locate products as requested.
- Stay updated on current and upcoming promotions and ads.
- Maintain knowledge of products and respond to customer questions.
- Monitor inventory and stocking conditions.
- Ensure proper storage temperatures and maintain logs.
- Create a welcoming environment for customers.
- Adhere to food safety regulations and safety procedures.
- Inspect equipment and report repairs needed.
- Report customer or employee accidents.
- Work cooperatively in a high-paced environment.
- Manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math
- Ability to obtain a food handlers permit after employment
Desired Previous Job Experience:
- Customer Service skills
- Bakery or Deli experience (helpful)
- Retail experience
About Us
Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. We are committed to diversity and community engagement, with a focus on innovation and creating positive experiences for customers and employees alike.
Benefits
We offer comprehensive benefits including healthcare, flexible schedules, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. Visit our Benefits Page for more info.
Additional Information
Position: Entry level, Part-time
Job Function: Management and Manufacturing
Industry: Retail