Bakery/Deli Clerk

Kroger Mountain View Foods; Canton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated individuals to create outstanding customer experiences in a bakery environment. This role involves preparing food items, maintaining cleanliness, and ensuring customer satisfaction through excellent service. Join a team that values respect, integrity, and diversity while contributing to a positive atmosphere. With a commitment to innovation and community, this opportunity offers growth and support for your career development. If you have a passion for service and a desire to thrive in a fast-paced environment, this position is perfect for you.

Benefits

Healthcare

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills and effective communication are essential.
• Ability to obtain a food handler’s permit upon employment.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Maintain a safe and clean environment for customers.
• Adhere to food safety regulations and guidelines.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler’s permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients.
• Check product quality for freshness and review 'sell by' dates.
• Use kitchen equipment properly, including stove, scale, fryer, steamer, and robot coupe.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and locate products for customers.
• Stay updated with current and upcoming promotions and ads.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory conditions and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among colleagues.
• Adhere to food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler’s permit upon employment

Desired:

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

From a single Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to bringing diverse teams together to feed the human spirit, creating positive experiences for customers, communities, and colleagues. We value innovation, food, and people, and strive to support your growth and success.

Benefits

We offer comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.