Bakery/Deli Clerk

Kroger; Burbank (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Grocery Clerk to join their dynamic team. In this role, you will create an outstanding customer experience by providing exceptional service in the bakery and deli departments. Your responsibilities will include preparing food items, informing customers of specials, and ensuring food safety standards are met. This position offers a chance to work in a fast-paced environment where you can make a real difference in customer satisfaction. Join a company that values diversity and innovation, and take advantage of great benefits while contributing to a welcoming atmosphere for all customers.

Benefits

Healthcare coverage

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Ability to obtain a food handlers permit upon employment.
• Basic math knowledge is essential for this role.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Inform customers of bakery specials and provide fresh products.
• Ensure compliance with food safety regulations and guidelines.

Skills

Basic math knowledge

Customer service skills

Food safety knowledge

Conflict management

Education

Food handlers permit

Tools

Bakery equipment

Refrigerators

Slicers

Ovens

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
3. Offer product samples to help customers discover new items or inquire about products.
4. Inform customers of bakery and/or deli specials.
5. Provide customers with fresh products in the correct portion size to prevent shrink.
6. Recommend deli or bakery items to customers.
7. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
8. Prepare foods following temperature logs and cooking instructions.
9. Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
10. Package, label, and inventory ingredients and merchandise properly.
11. Check product quality for freshness, review "sell by" dates, and take appropriate action.
12. Label, stock, and inventory department merchandise.
13. Report discrepancies in product ordering/shipping to the manager.
14. Understand the store layout and locate products for customers.
15. Stay current with present, future, seasonal, and special ads.
16. Maintain knowledge of products and respond to customer questions and suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure proper temperature maintenance in cases and coolers, maintaining logs.
19. Create an environment that makes customers feel welcome, important, and appreciated.
20. Adhere to all food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and notify management.
22. Inspect equipment regularly and notify management of repairs needed.
23. Report customer or employee accidents.
24. Work cooperatively in a high-paced, sometimes stressful environment.
25. Manage conflict reasonably and cooperatively.
26. Act with honesty and integrity regarding customer and business information.
27. Follow instructions and seek help to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential functions with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications:
2. Basic math knowledge
3. Ability to obtain a food handlers permit upon employment
4. Desired Previous Job Experience:
5. Experience in bakery or deli work is helpful

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state.

As part of the Kroger family, we are committed to diversity and innovation, aiming to create great experiences for customers, communities, and employees, with food at the center of it all.

We value people and strive to provide resources for success at work and in life. Whether seeking part-time or full-time roles, apply today to join our Ralphs family!

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

If reasonable accommodation is needed for the application process, contact us at 844-849-7136 or the store management.

What You’ll Receive

Our benefits include healthcare coverage, flexible scheduling, counseling services, associate discounts, tuition reimbursement, growth opportunities, and more. Location: 25 E Alameda Ave, Burbank, CA, 91502, US.