Bakery/Deli Clerk

Kroger; Brownstown (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery store is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery and deli items, maintaining food safety standards, and assisting customers. Join a team committed to diversity and growth, with comprehensive benefits and opportunities for career development.

Benefits

Healthcare

Flexible scheduling

Counseling and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Customer service skills and effective communication are essential.
• Ability to obtain a food handler's permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Ensure food safety and quality standards are maintained.
• Provide excellent customer service and assist with product inquiries.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Prepare bakery and deli items according to customer requests using proper equipment.
2. Offer product samples to help customers discover new items or inquire about products.
3. Inform customers of bakery and/or deli specials.
4. Provide customers with fresh products in correct portion sizes to prevent shrinkage.
5. Recommend bakery or deli items to customers to meet their needs.
6. Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
7. Prepare foods following food safety and temperature logs, and cooking instructions.
8. Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
9. Package, label, and inventory ingredients and merchandise properly.
10. Check product quality, review 'sell by' dates, and take necessary actions.
11. Ensure proper functioning and safety of kitchen equipment.
12. Label, stock, and inventory department merchandise accurately.
13. Report discrepancies in product ordering or shipping to the manager.
14. Be familiar with the store layout to assist customers in locating products.
15. Stay informed about current and upcoming promotions and advertisements.
16. Maintain knowledge of products sold within the department to answer questions and make suggestions.
17. Monitor inventory and stocking conditions, noting discrepancies.
18. Ensure temperature controls in cases and coolers are maintained, with logs documented.
19. Create a welcoming environment for customers and foster trust and respect among associates.
20. Adhere to all food safety regulations and guidelines.
21. Follow safety procedures, identify unsafe conditions, and report them.
22. Inspect equipment regularly and report repairs needed.
23. Notify management of customer or employee accidents.
24. Work effectively in a high-paced, sometimes stressful environment.
25. Manage conflicts professionally and cooperatively.
26. Handle customer and business information with honesty and integrity.
27. Follow instructions and seek help when needed to resolve issues.
28. Support interactions with minors, individuals with special needs, and older adults.
29. Perform essential job functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience is helpful
• Retail experience

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we serve Jay C customers in 22 stores across the state. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and team members. We value caring, purpose, and growth, offering opportunities for career development and success.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling and financial support, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.