Bakery/Deli Clerk

Kroger; Floyds Knobs (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery chain as a Bakery/Deli Clerk, where you'll create outstanding customer experiences through exceptional service. Responsibilities include preparing bakery items, maintaining cleanliness, and ensuring food safety. Ideal candidates will have strong customer service skills and a passion for food.

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Maintain a safe and clean environment for customers.
• Monitor inventory and stocking conditions.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handlers permit

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens following company guidelines.
• Prepare foods according to food safety and temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients as per recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise properly.
• Check product quality, review "sell by" dates, and take necessary actions.
• Use kitchen equipment like stoves, scales, fryers, steamers, and robots safely and effectively.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout for product location and assist customers accordingly.
• Stay updated on current, upcoming, seasonal, and promotional ads.
• Maintain knowledge of products and respond to customer inquiries with suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, and keep logs.
• Create a welcoming environment for customers and foster trust and respect among staff.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Report customer or employee accidents promptly.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Experience in bakery or deli roles
• Retail experience

About Us

Based in Indiana, Jay C merged with The Kroger Company in 1999. We serve customers in 22 stores across the state. As part of Kroger, we value diverse teams passionate about food and people, with a shared purpose to "Feed the Human Spirit." We strive to create exceptional experiences for customers, communities, and employees, with food at the core.

We believe people matter, offering opportunities for growth, learning, and success in a caring environment. Whether seeking part-time work or a new career, apply today to join our Jay C family!