Bakery/Deli Clerk

Kroger Mountain View Foods; Bakersfield (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join an established industry player dedicated to delivering exceptional customer service in a bakery and deli setting. This role involves preparing fresh products, engaging with customers, and ensuring a safe and clean environment. You'll work collaboratively in a fast-paced atmosphere while adhering to food safety standards. With a commitment to diversity and innovation, this position offers growth opportunities and comprehensive benefits, making it an exciting chance to enhance your career while positively impacting customer experiences.

Benefits

Healthcare

Flexible scheduling

Counseling

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Strong customer service and communication skills are essential.
• Ability to follow food safety protocols and maintain a clean environment.

Responsibilities

• Prepare bakery and deli items according to customer requests.
• Monitor inventory and ensure product quality and freshness.
• Create a welcoming environment for customers and promote trust.

Skills

Customer service skills

Effective communication skills

Basic math knowledge

Education

Food handler's permit

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare bakery and deli items according to customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in correct portion sizes to prevent shrinkage.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Follow food safety protocols, including temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients following recipes, using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise appropriately.
• Check product quality, review 'sell by' dates, and take necessary actions.
• Maintain store layout knowledge to assist customers effectively.
• Stay updated on current and upcoming promotions and product knowledge.
• Monitor inventory and stock conditions, noting discrepancies.
• Ensure proper temperature maintenance in cases and coolers, keeping logs.
• Create a welcoming environment for customers and promote trust among associates.
• Adhere to all food safety and safety procedures, reporting unsafe conditions or accidents.
• Inspect equipment regularly and report repairs needed.
• Work cooperatively in a high-paced, sometimes stressful environment, managing conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler's permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

Based in Northern California, Foods Co. merged with The Kroger Company in 1998. We serve customers across 20 stores in Northern California. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers, communities, and employees.

Benefits

We offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.