Bakery/Deli Clerk

Kroger Mountain View Foods; Anaheim (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Deli Clerk to create outstanding customer experiences through exceptional service. In this role, you will prepare fresh bakery items, engage with customers to understand their needs, and maintain a clean and safe environment. This position offers the opportunity to work in a dynamic team, supporting innovation and growth while adhering to food safety regulations. If you're passionate about customer service and eager to learn, this role is perfect for you.

Qualifications

• Ability to obtain a food handlers permit upon employment.
• Retail experience is a plus.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Maintain a clean and safe environment for customers.
• Monitor inventory levels and ensure product freshness.

Skills

Customer Service skills

Effective communication skills

Basic math knowledge

Education

High School Diploma or equivalent

Job description

Join to apply for the Bakery/Deli Clerk role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion size to prevent shrinkage.
• Recommend deli or bakery items to customers to meet their needs.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Properly package, label, and inventory ingredients and merchandise.
• Check product quality to ensure freshness and review 'sell by' dates.
• Operate kitchen equipment like stoves, scales, fryers, steamers, etc., following safety guidelines.
• Label, stock, and inventory department merchandise.
• Report discrepancies in product ordering or shipping to the manager.
• Understand store layout and locate products for customers.
• Stay informed about current and upcoming promotions and specials.
• Maintain knowledge of products and respond to customer questions with suggestions.
• Monitor inventory levels and note discrepancies.
• Ensure proper temperature maintenance in cases and coolers with logs.
• Create a welcoming environment for customers.
• Adhere to food safety regulations and safety procedures.
• Identify unsafe conditions and notify management.
• Inspect equipment regularly and notify management of repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment and manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform all essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Customer Service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer Service skills
• Bakery or Deli experience is helpful
• Retail experience

About Us

Based in California, Ralph’s merged with The Kroger Company in 1998. We serve Ralphs customers in over 180 stores across the state. As part of Kroger, we aim to bring diverse teams together with a shared purpose: To Feed the Human Spirit. We focus on innovation, creating great customer experiences, and supporting our team members' growth.

If you are caring, purpose-driven, and eager to learn, your potential is unlimited. Apply today to join our Ralphs family!

Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.