Bakery Customer Service Associate

Hy-Vee; Kentucky; On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee Bakery Clerk is a frontline role in our store bakery, where you’ll greet customers, help them find products, monitor freshness, and assist with stocking and preparing baked goods. You will contribute to a warm, welcoming atmosphere that keeps guests returning.

No prior experience is required as training is provided. The job involves standing, lifting, and teamwork in a busy bakery, while following sanitation standards, dress code, and Hy-Vee policies to deliver safe, delightful service.

Qualifications

• Follow written and verbal instructions with confidence.
• Use basic math for simple addition, subtraction, counting and recording.
• Communicate clearly with customers and teammates in a friendly way.
• Stay organized and keep up with the pace of a busy bakery.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and making them feel welcome in the bakery.
• Assist customers with finding products, reaching items, carrying heavy purchases, and taking orders at the bakery counter.
• Review daily orders and monitor product freshness, appearance, and supply levels throughout your shift.
• Prepare, finish, and replenish baked goods as needed, pulling product from the cooler or freezer to prepare for baking.
• Follow and maintain proper sanitation procedures, keeping your work area clean and organized at all times.
• Check in product, put product away, and review invoices as needed.
• Operate the department register to process payments where applicable.
• Remove trash in a timely manner and maintain a tidy department.
• Work alongside your teammates to ensure a smooth, positive experience for every customer.
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies.
• Assist in other store areas and take on special projects as needed.

Skills

Follow written and verbal instructions

Basic math skills

Clear communication

Organization

Education

High school not required

Job description

Hy-Vee Bakery Clerk is a frontline role in our store bakery, where you’ll greet customers, help them find products, monitor freshness, and assist with stocking and preparing baked goods. You will contribute to a warm, welcoming atmosphere that keeps guests returning.

No prior experience is required as training is provided. The job involves standing, lifting, and teamwork in a busy bakery, while following sanitation standards, dress code, and Hy-Vee policies to deliver safe, delightful service.