Bakery Customer Experience Specialist

Tonys Meats; Castle Rock (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Tony’s Market in Castle Rock, CO is seeking a Bakery Customer Service team member to greet customers, take orders, and ensure extraordinary service in a fast-paced bakery setting. The role reports to the Bakery Manager and involves preparing and presenting bakery items with attention to quality and customer satisfaction.

Applicants should have strong interpersonal skills, be able to multitask, and preferably 1–2 years of bakery experience.

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to multitask and stay organized.
• 1-2 years bakery experience preferred.

Responsibilities

• Greet customers immediately and provide extraordinary service.
• Respond to inquiries, fulfill special orders or transfers, and resolve complaints.
• Take orders and write tickets for bakery items.
• Prepare cookies, pies, brownies, and other pastries per recipes or directions.
• Serve food, beverages, or pastries to customers and wrap items for orders.
• Review orders for completeness; contact management for special orders or stock checks.
• Fulfill special requests using available tools and restock demos/display cases.
• Adhere to safety, health, and sanitation rules; maintain attendance and appearance.

Skills

Interpersonal skills

Verbal communication

Multitasking

Organizational skills

Bakery experience

Job description

Tony’s Market in Castle Rock, CO is seeking a Bakery Customer Service team member to greet customers, take orders, and ensure extraordinary service in a fast-paced bakery setting. The role reports to the Bakery Manager and involves preparing and presenting bakery items with attention to quality and customer satisfaction.

Applicants should have strong interpersonal skills, be able to multitask, and preferably 1–2 years of bakery experience.