Bakery Customer Experience Specialist

Kroger Family of Companies; Arvada (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Arvada, CO is seeking a Bakery Clerk to create an outstanding customer experience by delivering exceptional service, keeping a safe, clean bakery area, and assisting the department manager in achieving sales and quality goals.

Responsibilities include answering questions about bakery items, preparing orders with the proper equipment, offering samples, ensuring freshness, labeling and stocking products, and following food safety regulations and temperature logs.

Qualifications

• Stressful situations handling abilities.
• Clear communication with customers and teammates.
• Basic arithmetic for cash handling and measuring.
• Valid food handler permit required upon employment.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer questions about bakery products.
• Gain knowledge of bakery products and make recommendations.
• Prepare bakery items per customer requests using proper equipment.
• Offer product samples to customers and inform them of bakery specials.
• Provide customers with fresh products and correct portions.
• Assist in labeling, stocking and inventory of bakery merchandise.
• Follow food safety, temperature logs and proper kitchen procedures.
• Report discrepancies and safety concerns to management.

Skills

Stress management

Communication skills

Basic math

Food handler permit

Job description

Kroger Family of Companies in Arvada, CO is seeking a Bakery Clerk to create an outstanding customer experience by delivering exceptional service, keeping a safe, clean bakery area, and assisting the department manager in achieving sales and quality goals.

Responsibilities include answering questions about bakery items, preparing orders with the proper equipment, offering samples, ensuring freshness, labeling and stocking products, and following food safety regulations and temperature logs.