Bakery Customer Experience Lead

Ridley's Family Markets, Inc.; Jerome (ID); On-site; USD 22,000 - 34,000; Full time

Job summary

Ridley's Family Markets, Inc. seeks a Bakery Department associate to deliver superior customer service and maintain appealing bakery displays. The role emphasizes friendly interaction with guests, accurate pricing, and knowledge of bakery items to assist customers effectively.

Responsibilities include maintaining displays, assisting with special orders, and supporting team morale while adhering to store policies and training opportunities to grow with the department.

Responsibilities

• Exhibit friendly, courteous customer service and build relations.
• Support morale and teamwork within the bakery department.
• Adhere to store policies and communicate openly with the team.
• Pursue ongoing training to improve skills and knowledge.
• Assist with pricing, dating, and bagging bakery items per policy.
• Identify quality and variety of bakery products and advise guests.
• Maintain displays, rotate stock, and merchandize cases correctly.
• Price and date bakery items clearly and accurately.
• Handle special orders and upsell when appropriate.
• Keep cases attractive to boost sales and minimize losses.
• Know bakery items, ingredients, and descriptions to answer guest questions.

Job description

Ridley's Family Markets, Inc. seeks a Bakery Department associate to deliver superior customer service and maintain appealing bakery displays. The role emphasizes friendly interaction with guests, accurate pricing, and knowledge of bakery items to assist customers effectively.

Responsibilities include maintaining displays, assisting with special orders, and supporting team morale while adhering to store policies and training opportunities to grow with the department.