Bakery Customer Experience & Merchandising Specialist

Ridley’s Family Markets; Eagle Mountain (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Ridley’s Family Markets is seeking a bakery team member to assist customers, price and wrap bakery goods, and maintain attractive displays. The role emphasizes friendly service, accurate dating, and knowledge of bakery items to answer guest questions.

Candidates should be able to work in a fast-paced store environment, participate in training, and support store goals. This on-site role offers strong teamwork and opportunities to grow within the bakery department.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to stand for long periods and lift moderate weights.

Responsibilities

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
• At all times remember that our success will be dependent upon our ability to work together.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
• Capable of pricing, dating, and wrapping or bagging of all bakery products in accordance with the department and store’s policies.
• Capable of recognizing the quality of and distinguishing between the many different bakery products.
• Capable of filling, arranging, rotating and merchandising displays and display cases within the Bakery Department.
• Price and code date all bakery products clearly and accurately.
• Receives special orders properly and uses suggestive selling methods when possible.
• Maintains attractive and appealing cases and displays for increased sales. Maintains product quality and cost control to maximize sales and profits and minimize losses.
• Possesses knowledge of bakery items, descriptions and ingredients so as to better serve our guests and answer any questions that might arise.

Skills

Customer service

Teamwork

Communication

Food safety knowledge

Education

High school diploma

Tools

POS system

Job description

Ridley’s Family Markets is seeking a bakery team member to assist customers, price and wrap bakery goods, and maintain attractive displays. The role emphasizes friendly service, accurate dating, and knowledge of bakery items to answer guest questions.

Candidates should be able to work in a fast-paced store environment, participate in training, and support store goals. This on-site role offers strong teamwork and opportunities to grow within the bakery department.