Bakery Clerk & Customer Experience Specialist

Kroger Family of Companies; Bellevue (WA); On-site; USD 23,000 - 37,000; Full time

Job summary

Kroger Family of Companies in Bellevue, WA seeks a Bakery Clerk to create an outstanding customer experience by providing friendly service, preparing items to order, and keeping a clean, safe bakery area. You will help meet department sales and quality standards while following all food safety guidelines.

In this role you will offer samples, inform customers of specials, manage inventory, label and stock merchandise, and collaborate with the department manager to ensure product quality and

Qualifications

• Customer service skills required.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain a current food handler's permit once employed.

Responsibilities

• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use bakery equipment such as refrigerators, freezers, and ovens according to guidelines.
• Prepare foods according to temperature logs and cooking/baking instructions.
• Label, stock and inventory department merchandise.
• Monitor product quality and review sell by dates.

Skills

Customer Service

Stress management

Communication skills

Math skills

Food handler permit

Job description

Kroger Family of Companies in Bellevue, WA seeks a Bakery Clerk to create an outstanding customer experience by providing friendly service, preparing items to order, and keeping a clean, safe bakery area. You will help meet department sales and quality standards while following all food safety guidelines.

In this role you will offer samples, inform customers of specials, manage inventory, label and stock merchandise, and collaborate with the department manager to ensure product quality and