Bakery Clerk: Craft Fresh Customer Experiences

Kroger; Sterling Heights (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee assistance program

Tuition reimbursement up to $21,000

Employee discounts

Job summary

Kroger in Sterling Heights, MI is seeking a Bakery Clerk to deliver outstanding customer service by preparing bakery items to customer requests, offering samples, and promoting fresh, high-quality products.

You will maintain a clean, safe work environment, monitor temperatures and inventory, and support the department in achieving sales and quality goals while upholding Kroger’s values of respect, honesty, integrity and safety.

Qualifications

• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Bakery Clerk will prepare items per customer requests using proper bakery equipment.
• Bakery Team Member should offer product samples to help customers discover new items or products they inquire about.
• Bakery Clerk will be able to inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking/baking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Display a positive attitude.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Effective communication

Team player

Fast-paced environment

Basic math skills

Food handler permit

Job description

Kroger in Sterling Heights, MI is seeking a Bakery Clerk to deliver outstanding customer service by preparing bakery items to customer requests, offering samples, and promoting fresh, high-quality products.

You will maintain a clean, safe work environment, monitor temperatures and inventory, and support the department in achieving sales and quality goals while upholding Kroger’s values of respect, honesty, integrity and safety.