Bakery Clerk - Customer Experience & Freshness Expert

Kroger; Longmont (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Career training

Job summary

Kroger is seeking a Bakery Clerk to provide outstanding customer service in the bakery department. You will prepare items, sample products, inform customers about specials, and ensure freshness and proper portion sizes while maintaining inventory and safety standards.

The role emphasizes teamwork, adherence to company guidelines, and ongoing knowledge of bakery products to assist customers and support the department in meeting sales goals.

Responsibilities

• Bakery Clerk will prepare items per customer requests using proper bakery equipment.
• Bakery Team Member should offer product samples to help customers discover new items or products they inquire about.
• Bakery Clerk will be able to inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking/baking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Promote trust and respect among associates.
• Create an environment.

Job description

Kroger is seeking a Bakery Clerk to provide outstanding customer service in the bakery department. You will prepare items, sample products, inform customers about specials, and ensure freshness and proper portion sizes while maintaining inventory and safety standards.

The role emphasizes teamwork, adherence to company guidelines, and ongoing knowledge of bakery products to assist customers and support the department in meeting sales goals.