Bakery Clerk

Kroger in; Independence (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery retailer as a Customer Service Associate, where you will create outstanding customer experiences and support the bakery department. Enjoy comprehensive benefits, flexible schedules, and opportunities for growth in a welcoming environment.

Benefits

Extensive healthcare coverage

Flexible schedules

Paid time off

Tuition reimbursement

Employee Assistance Program

Qualifications

• Ability to obtain a food handlers permit upon employment.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Provide customers with fresh, correctly portioned products.
• Adhere to food safety regulations and safety procedures.

Skills

Customer service skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Customer Service Associate Role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continually innovate to create memorable experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value, care, and opportunities to develop. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we offer exciting opportunities. Apply today to join our Kroger family!

Benefits We Offer

The Kroger Family of Companies provides comprehensive benefits to support your well-being, including physical, emotional, and financial health. You will have access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible schedules with paid time off, holidays, and sick leave based on eligibility and tenure.
• Free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

Minimum Position Qualifications

• Customer service skills
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

Essential Job Functions

• Prepare bakery items per customer requests using proper equipment.
• Offer product samples and inform customers of bakery specials.
• Provide customers with fresh, correctly portioned products to prevent shrinkage.
• Recommend bakery items to ensure customer satisfaction.
• Use bakery equipment according to guidelines.
• Follow food temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients as per recipes.
• Package, label, and inventory ingredients and products.
• Check product quality and freshness, reviewing 'sell by' dates.
• Operate kitchen equipment safely.
• Maintain inventory and stock levels, report discrepancies.
• Assist customers in locating products and answer questions about items.
• Stay updated on store ads and product knowledge.
• Ensure proper storage temperatures and maintain logs.
• Promote a respectful, welcoming environment for customers and colleagues.
• Adhere to food safety regulations and safety procedures.
• Inspect and maintain equipment, report repairs.
• Report accidents, safety risks, and illegal activities.
• Perform essential functions with or without reasonable accommodations.