Bakery Cake Decorator – Craft Cakes & Customer Joy

Kroger; Evanston (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Evanston is seeking a Bakery Department Associate to deliver exceptional customer service and maintain a welcoming environment. You will assist customers, answer questions about bakery products, and help with wedding cake orders using standard bakery equipment.

Responsibilities include stocking, labeling, ensuring product freshness, and adhering to safety and cleanliness standards to support sales and quality goals.

Qualifications

• Must have effective communication skills.
• Ability to handle stressful situations in a retail environment.
• Basic math skills for register transactions and inventory checks.

Responsibilities

• Create an environment where customers feel welcome and valued by answering questions about department products.
• Gain knowledge of bakery products and be able to respond to inquiries and make suggestions.
• Assist in preparing bakery items including wedding cakes per customer requests using proper bakery equipment.
• Recommend items to meet customer needs and ensure product freshness by checking dates.
• Maintain department signage, inventory, and cleanliness in accordance with safety guidelines.
• Adhere to all health, safety, and store policies and report discrepancies to management.

Skills

Effective communication

Stress management

Basic math skills

Retail experience

Job description

Kroger in Evanston is seeking a Bakery Department Associate to deliver exceptional customer service and maintain a welcoming environment. You will assist customers, answer questions about bakery products, and help with wedding cake orders using standard bakery equipment.

Responsibilities include stocking, labeling, ensuring product freshness, and adhering to safety and cleanliness standards to support sales and quality goals.