BAKERY/CAKE DECORATOR

Metro Market in; Mukwonago (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery store is seeking a dedicated Bakery/Cake Decorator to enhance customer experience through excellent service and high-quality bakery products. The successful candidate will be responsible for preparing and decorating a variety of baked goods, ensuring adherence to safety and health standards. Ideal applicants should possess retail and bakery experience, along with effective communication skills to engage with customers.

Qualifications

• Any retail experience.
• Any bakery/cake decorating experience.
• Ability to handle stressful situations.

Responsibilities

• Prepare and decorate bakery items like cakes and pastries.
• Create an environment that makes customers feel welcome.
• Check product quality to ensure freshness.

Skills

Customer service

Effective communication

Ability to handle stress

Basic math knowledge

Job description

BAKERY/CAKE DECORATOR (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired Skills and Responsibilities

• Second language: speaking, reading, and/or writing
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or inquire about products
• Prepare bakery items, including wedding cakes, using proper bakery equipment
• Recommend bakery items to customers to ensure they get the products they want and need
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Use all bakery equipment such as refrigerators, freezers, and ovens according to company guidelines
• Decorate cakes, pastries, cupcakes, cookies, and other bakery items
• Label, stock, sign, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and locate products when requested by customers; stay current with present, future, seasonal, and special ads
• Maintain awareness of inventory/stocking conditions and note any discrepancies
• Adhere to all local, state, and federal health and civil code regulations
• Follow all merchandising, customer service, labor control, expense and supply controls, loss prevention, safety, and food safety rules
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions
• Practice preventive maintenance by inspecting equipment and reporting repairs needed
• Report safety risks, issues, and illegal activities such as robbery, theft, or fraud; notify management of customer or employee accidents
• Perform essential job functions with or without reasonable accommodation