BAKERY/CAKE DECORATOR

Kroger Mountain View Foods; Brookfield (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in dairy product manufacturing is seeking a Bakery/Cake Decorator to enhance customer experience through exceptional service and product knowledge. The role involves decorating cakes, maintaining product quality, and ensuring a safe environment. Ideal candidates will have retail and bakery experience, alongside effective communication skills.

Qualifications

• Retail and bakery/cake decorating experience required.
• Effective communication skills and ability to handle stress.

Responsibilities

• Create a welcoming environment for customers.
• Decorate cakes and prepare bakery items.
• Ensure compliance with health and safety regulations.

Skills

Communication

Stress Management

Math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
4. Recommend bakery items to customers to ensure they get the products they want and need.
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines.
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
7. Label, stock, sign, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads.
10. Maintain awareness of inventory/stocking conditions and note any discrepancies.
11. Adhere to all local, state, and federal health and civil code regulations.
12. Ensure compliance with all merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, and food safety rules.
13. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
14. Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
15. Report safety risks, issues, and illegal activities, including robbery, theft, or fraud; notify management of accidents.
16. Perform essential job functions with or without reasonable accommodation.

Qualifications

Minimum

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading, and/or writing

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Dairy Product Manufacturing