BAKERY/CAKE DECORATOR

Kroger; Manitowoc (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Bakery/Cake Decorator to enhance customer experiences through exceptional service. Responsibilities include creating a welcoming environment, decorating bakery items, and ensuring product quality. Ideal candidates will have retail and bakery experience, effective communication skills, and the ability to manage stress.

Qualifications

• Any retail experience required.
• Any bakery/cake decorating experience required.

Responsibilities

• Create a welcoming environment for customers.
• Decorate cakes, pastries, and other bakery items.
• Check product quality and maintain inventory.

Skills

Communication

Stress Management

Basic Math

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
4. Recommend bakery items to customers to ensure they get the products they want and need
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items
7. Label, stock, sign, and inventory department merchandise
8. Report product ordering/shipping discrepancies to the department manager
9. Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads
10. Maintain an awareness of inventory/stocking conditions and note any discrepancies
11. Adhere to all local, state, and federal health and civil code regulations
12. Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
13. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
14. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair
15. Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents
16. Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading, and/or writing