BAKERY/CAKE DECORATOR

Kroger Mountain View Foods; Harwood Heights (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player seeks a Bakery/Cake Decorator to create delightful customer experiences through exceptional service. In this role, you'll prepare and decorate a variety of bakery items, ensuring quality and freshness while adhering to safety regulations. You'll engage with customers, answering their questions and providing product recommendations, all within a supportive team environment. If you have a passion for baking and a knack for customer service, this position offers a fantastic opportunity to shine in a vibrant retail setting.

Qualifications

• Retail and bakery experience preferred for creating a welcoming environment.
• Effective communication and basic math skills are essential.

Responsibilities

• Create a welcoming environment by answering customer inquiries and offering product samples.
• Decorate cakes and pastries while ensuring product quality and safety standards.

Skills

Customer Service

Bakery/Cake Decorating

Effective Communication

Basic Math

Stress Management

Education

Retail Experience

Bakery Experience

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
4. Recommend bakery items to customers to ensure they get the products they want and need
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as refrigerators, freezers, and ovens according to company guidelines
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items
7. Label, stock, sign, and inventory department merchandise
8. Report product ordering/shipping discrepancies to the department manager
9. Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads
10. Maintain awareness of inventory/stocking conditions and note any discrepancies
11. Adhere to all local, state, and federal health and civil code regulations
12. Ensure all current merchandising, customer service, labor control, expense and supply controls, loss prevention, safety, and food safety rules are followed
13. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
14. Practice preventive maintenance by inspecting equipment and notifying management of repairs
15. Report safety risks, issues, and illegal activities; notify management of accidents
16. Perform essential job functions with or without reasonable accommodation

Qualifications

Minimum

1. Any retail experience
2. Any bakery/cake decorating experience
3. Ability to handle stressful situations
4. Knowledge of basic math
5. Effective communication skills

Desired

• Second language: speaking, reading, and/or writing