BAKERY/CAKE DECORATOR

Kroger Mountain View Foods; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Cake Decorator to enhance customer experiences through exceptional service and product knowledge. In this role, you will create a welcoming atmosphere, prepare and decorate a variety of baked goods, and ensure adherence to quality and safety standards. This position offers a dynamic work environment where your creativity and attention to detail can shine. If you have a passion for baking and customer service, this opportunity is perfect for you!

Qualifications

• Ability to handle stressful situations while maintaining service quality.
• Knowledge of basic math for inventory and sales.

Responsibilities

• Create a welcoming environment for customers by answering product questions.
• Decorate cakes and other bakery items to meet customer requests.
• Ensure product quality and freshness by checking sell-by dates.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
3. Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
4. Recommend bakery items to customers to ensure they get the products they want and need
5. Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
6. Decorate cakes, pastries, cupcakes, cookies, and other bakery items
7. Label, stock, sign, and inventory department merchandise
8. Report product ordering/shipping discrepancies to the department manager
9. Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal, and special ads
10. Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory
11. Adhere to all local, state, and federal health and civil code regulations
12. Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, and food safety rules are being followed
13. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
14. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair
15. Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud; notify management of customer or employee accidents
16. Perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading, and/or writing