BAKERY/CAKE DECORATOR

Kroger; Northbrook (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Bakery/Cake Decorator to enhance customer experiences through exceptional service and quality products. This role involves creating a welcoming atmosphere, decorating cakes and pastries, and ensuring compliance with health and safety standards. Join a team that values respect, integrity, and diversity, and play a vital role in delivering outstanding bakery items that delight customers. If you have a passion for baking and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Experience in retail and bakery/cake decorating is essential.
• Ability to communicate effectively and manage stress.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Decorate cakes and prepare bakery items to customer specifications.
• Ensure product quality and adhere to safety regulations.

Skills

Customer Service

Bakery/Cake Decorating

Effective Communication

Basic Math

Stress Management

Education

Retail Experience

Job description

Join to apply for the BAKERY/CAKE DECORATOR role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
• Decorate cakes, pastries, cupcakes, cookies, and other bakery items
• Check product quality to ensure freshness; review sell-by dates and take appropriate action; use all bakery equipment such as refrigerators, freezers, and ovens according to company guidelines
• Label, stock, sign, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and be able to locate products when requested by customers; stay current with present, future, seasonal, and special ads
• Maintain awareness of inventory/stocking conditions and note any discrepancies
• Adhere to all local, state, and federal health and civil code regulations
• Follow all merchandising, customer service, labor control, expense, loss prevention, safety, and food safety rules and procedures
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions
• Perform preventive maintenance by inspecting equipment and notifying management of repairs
• Report safety risks, issues, and illegal activities; notify management of accidents
• Perform essential job functions with or without reasonable accommodation

Qualifications

Minimum

• Any retail experience
• Bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language skills: speaking, reading, and/or writing