BAKERY/CAKE DECORATOR

Kroger Family of Companies; Casper (WY); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. seeks a customer-focused bakery associate to create outstanding experiences. You will help customers, decorate baked goods, and ensure product freshness while maintaining strict safety and cleanliness standards.

Responsibilities include assisting the department manager to meet sales goals, stocking merchandise, and upholding loss prevention practices. Strong communication and math skills are required.

Qualifications

• Retail experience
• Bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Responsibilities

• Create a welcoming environment and respond to questions about department products.
• Gain knowledge of products and offer suggestions.
• Offer samples and assist with bakery items including wedding cakes.
• Recommend bakery items to meet customer needs.
• Check freshness, review sell-by dates, and operate bakery equipment.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory merchandise.
• Report discrepancies in orders to the department manager.
• Stay aware of store layout and current ads.
• Maintain inventory accuracy and note discrepancies.
• Adhere to health, safety, and civil regulations.
• Follow safety and loss prevention rules.
• Inspect equipment and notify management of repairs.
• Report safety risks and incidents to management.
• Perform essential job functions with or without accommodation.

Skills

Customer service

Bakery/cake decorating

Communication

Math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment

• Recommend bakery items to customers to ensure they get the products they want and need

• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines

• Decorate cakes, pastries, cupcakes, cookies and other bakery items

• Label, stock, sign, and inventory department merchandise

• Report product ordering/shipping discrepancies to the department manager

• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads

• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory

• Adhere to all local, state and federal health and civil code regulations

• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

Any retail experience

Any bakery/cake decorating experience

Ability to handle stressful situations

Knowledge of basic math

Effective communication skills

Desired

Second language: speaking, reading and/or writing