BAKERY/CAKE DECORATOR

The Kroger Co.; Shorewood Hills (WI); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

The Kroger Co. in Shorewood Hills, WI is seeking a Bakery Associate to deliver outstanding customer service and maintain a clean, safe bakery department.

You will assist with product preparation, decorate bakery items, and help customers select the right products to meet their needs. You will monitor quality, stock shelves, and follow store policies while engaging with customers and teammates to ensure a smooth shopping experience.

Formación

• Any retail experience is required.
• Any bakery/cake decorating experience is preferred.
• Ability to handle stressful situations in a fast-paced environment.
• Basic math skills for transactions and inventories.
• Effective communication with customers and teammates.

Responsabilidades

• Create an environment where customers feel welcome and valued.
• Answer questions about products and locate items in-store.
• Assist with bakery items, including decorating and displaying products.
• Recommend bakery items to meet customer needs and preferences.
• Check product quality and ensure freshness, monitor dates.
• Label, stock, sign, and inventory department merchandise.
• Adhere to health, safety and store policies at all times.
• Support store management in daily operations and promotions.
• Stay informed about ads, seasonal items and specials.
• Report discrepancies in inventory or orders to the manager.
• Maintain safety procedures and report unsafe conditions.
• Perform essential job duties with or without accommodations.

Conocimientos

Retail experience

Bakery decorating

Stress management

Basic math

Communication skills

Descripción del empleo

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
• Recommend bakery items to customers to ensure they get the products they want and need
• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
• Decorate cakes, pastries, cupcakes, cookies and other bakery items
• Label, stock, sign, and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
• Adhere to all local, state and federal health and civil code regulations
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading and/or writing