Bakery-Cafe Leader: Grow Teams & Delight Guests

Panera LLC; Midlothian (VA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals

Insurance coverage

401(k) with match

Tuition discounts

Career development

PTO

Team member assistance

Job summary

Panera LLC in Midlothian, VA is seeking an Assistant General Manager to lead a beloved neighborhood bakery-cafe and drive operational excellence. You will collaborate with the General Manager to hire, train, and develop a high-performing team, ensure guest satisfaction, manage costs, and uphold Panera’s standards every day.

You will be empowered to make key decisions, oversee scheduling, and foster a culture of warmth, belonging, growth, and trust while delivering exceptional service in a

Qualifications

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen required.
• Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.

Responsibilities

• Lead an amazing team and a beloved neighborhood bakery-cafe to sweet success.
• Inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business while taking ownership on hiring, training, and development at your location.
• Support your General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team.
• Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors.
• Work as a team to ensure every guest is delighted by the quality of our food, service, and our team.
• Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

People development

Team leadership

Scheduling

Guest service

Food safety

Job description

Panera LLC in Midlothian, VA is seeking an Assistant General Manager to lead a beloved neighborhood bakery-cafe and drive operational excellence. You will collaborate with the General Manager to hire, train, and develop a high-performing team, ensure guest satisfaction, manage costs, and uphold Panera’s standards every day.

You will be empowered to make key decisions, oversee scheduling, and foster a culture of warmth, belonging, growth, and trust while delivering exceptional service in a