Bakery-Café General Manager: Lead a High-Performing Team

Panera LLC; Lebanon (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Free on-shift meals

Paid vacation, sick time, and holidays

Health, dental, vision, life insurance

401(k) with match

Job summary

Panera LLC in Lebanon, TN seeks a General Manager to lead a high-performing bakery-cafe team and own operations. You will plan staffing, develop people, manage performance, and drive exceptional guest service, shaping a warm Panera culture.

The role requires 3+ years GM experience in restaurants, ServSafe certification, and ability to pass a background check. Includes competitive pay, bonuses, and comprehensive benefits.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Any job offer for this position is conditional upon the results of a background check.

Responsibilities

• Own all aspects of leading the bakery-cafe team including staffing, scheduling, people development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to meet bakery-cafe goals, operational and quality standards, and extraordinary guest service expectations.
• Develop managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow procedures to ensure bakery-cafe executes company strategies and initiatives.
• Ensure guests are delighted by quality of food, service, and staff.
• Build relationships that drive long-term guest loyalty.
• Ensure compliance with policies and federal/state/local regulations.
• Maintain a healthy and safe workplace and oversee costs and inventory.

Education

ServSafe certification

Job description

Panera LLC in Lebanon, TN seeks a General Manager to lead a high-performing bakery-cafe team and own operations. You will plan staffing, develop people, manage performance, and drive exceptional guest service, shaping a warm Panera culture.

The role requires 3+ years GM experience in restaurants, ServSafe certification, and ability to pass a background check. Includes competitive pay, bonuses, and comprehensive benefits.