Bakery-Café Assistant GM: Lead & Grow Team

Panera; Durham (NC); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Competitive pay & quarterly bonuses

Free on-shift meals

Paid vacation, sick time, and holidays

Health/Dental/Vision/Life insurance &

401(k) with match

Tuition discounts

Career advancement & leadership dev

Team member assistance program

Job summary

Panera is seeking an Assistant General Manager to lead a beloved neighborhood bakery-cafe in Durham. You will inspire and celebrate the team, partner with the General Manager, and own hiring, training, and development to drive guest satisfaction and business growth.

You will manage staffing, scheduling, and performance while ensuring regulatory compliance and a safe, welcoming workplace. This role requires flexible hours including nights and weekends in a fast-paced environment.

Qualifications

• Restaurant management experience preferred.
• ServSafe certification or ability to obtain it.
• Strong business acumen to drive results.
• Flexibility to work nights and weekends.

Responsibilities

• Lead the bakery-cafe team and oversee daily operations.
• Assist with hiring, onboarding, and staff development.
• Plan staffing, shift schedules, and succession planning.
• Manage costs, inventory, and ensure extraordinary guest service.

Skills

Staffing planning

Hiring & onboarding

Team development

Operations management

Guest service

ServSafe

Job description

Panera is seeking an Assistant General Manager to lead a beloved neighborhood bakery-cafe in Durham. You will inspire and celebrate the team, partner with the General Manager, and own hiring, training, and development to drive guest satisfaction and business growth.

You will manage staffing, scheduling, and performance while ensuring regulatory compliance and a safe, welcoming workplace. This role requires flexible hours including nights and weekends in a fast-paced environment.