Join to apply for the BAKERY/BAKER role at Kroger Mountain View Foods
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
- Prepare bakery items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of bakery specials.
- Provide customers with fresh products they have ordered and the correct portion size to prevent shrink.
- Recommend bakery items to customers to ensure they get the products they want and need.
- Use all bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Measure, prepare, and mix ingredients according to recipes, using various kitchen utensils and equipment.
- Adequately prepare, package, label, and inventory ingredients and merchandise.
- Check product quality to ensure freshness, review “sell by” dates, and take appropriate action.
- Properly use kitchen equipment such as stoves, scales, fryers, steamers, and robots.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Understand the store’s layout and locate products when requested by customers.
- Stay current with present, future, seasonal, and special ads.
- Maintain awareness of inventory/stocking conditions and note discrepancies.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers and maintain temperature logs.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
- Practice preventive maintenance by inspecting equipment and notifying management of repairs.
- Notify management of customer or employee accidents.
- Report safety risks, issues, and illegal activities such as theft or fraud.
- Perform essential functions of the position with or without reasonable accommodations.
Qualifications
Minimum
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Current food handlers permit upon employment
Desired
- Bakery experience
- Retail experience
- Second language (speaking, reading, and/or writing)