Bakery Assistant Manager — Lead Team, Elevate Service

Roggenart Bakery Bistro & Cafe; Reston (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Employee discount

Job summary

Roggenart Bakery Bistro & Cafe in Reston, VA seeks an Assistant Manager to lead daily store operations, coach the team, and drive customer service excellence in a fast-paced, team-driven environment.

You will oversee planning, execution, inventory, and staff development, while upholding company programs and maintaining product quality. The role requires strong leadership, communication, and financial management skills, plus ServSafe certification or the ability to obtain it.

Qualifications

• 1 year of experience in customer service management.
• 1 year of restaurant/kitchen management.
• Extensive food knowledge.
• Computer literacy.
• Strong leadership and people skills.
• Good financial management skills.
• Critical thinker and problem-solver.
• Team player with strong communication.
• Serv Safe Certification or ability to obtain within 6 months.

Responsibilities

• Supervise store team and motivate staff to drive sales and deliver legendary customer service.
• Promote a fun, positive work environment with open communication and teamwork.
• Lead planning, execution and execution of store operations.
• Coach and provide feedback to achieve operational goals and maintain product quality.

Skills

Customer service management

Restaurant management

Food knowledge

Computer literacy

Leadership

Financial management

Critical thinking

Team player

Time management

Interpersonal communication

Serv Safe Certification

Job description

Roggenart Bakery Bistro & Cafe in Reston, VA seeks an Assistant Manager to lead daily store operations, coach the team, and drive customer service excellence in a fast-paced, team-driven environment.

You will oversee planning, execution, inventory, and staff development, while upholding company programs and maintaining product quality. The role requires strong leadership, communication, and financial management skills, plus ServSafe certification or the ability to obtain it.