Baker

Giant Eagle; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Baker at a leading grocery store chain, where your passion for baking and customer service will shine. You'll craft delicious bakery products using high-quality ingredients while engaging with customers to ensure their needs are met. This role offers the chance to work in a fast-paced environment, honing your skills in baking and customer interaction. If you're looking for a fulfilling position where you can make a difference in the community by providing fresh, tasty products, this opportunity is perfect for you.

Qualifications

• 6 to 12 months experience in bakery or related industry.
• Completion of job-specific skills assessment.

Responsibilities

• Prepare and bake products using scratch recipes.
• Maintain cleanliness and sanitation standards.
• Provide excellent customer service and resolve issues.

Skills

Baking Skills

Customer Service

Knowledge of Ingredients

Sanitation Standards

Education

No High School Diploma Required

Tools

Baking Equipment

Proof Boxes

Job description

Job Summary

Our Baker is a key player in ensuring our bakery products look and taste amazing. In addition to providing excellent guest service, you'll be responsible for using high-quality ingredients to craft delicious products for our guests. As a team member, you'll focus on building relationships with customers by understanding and exceeding their needs. Your primary responsibility will be preparing and baking products to ensure only the freshest are available.

Job Description

• Experience Required: Satisfactory completion of job-specific skills assessment; 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
• Experience Desired: Prior experience working in Bakery or related industry
• Education Desired: No High School diploma required
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Perform bench work according to established scratch procedures when necessary.
• Prepare and shape products according to scratch recipes.
• Bake products using specified time and temperature.
• Prepare bakery products following established recipes, including scratch recipes.
• Insert products into proof boxes, set controls, and ensure proper size and shape.
• Prepare and fry donuts according to procedures.
• Store products in freezer to preserve freshness.
• Answer customer questions and resolve issues to meet guest needs.
• Demonstrate suggestive selling techniques and offer samples when appropriate.
• Greet customers, help locate products, and answer questions with product knowledge.
• Maintain safety standards for team members, guests, and products.
• Bake and rotate products in cases and displays, following dating procedures for freshness.
• Keep equipment, utensils, and work areas clean to meet sanitation standards.
• Record special orders accurately to ensure customer satisfaction.
• Follow safety, sanitation, and emergency procedures, including proper lifting and housekeeping.
• Understand ingredients and their purposes in baked goods.
• Assist in unloading deliveries and maintaining backroom, cooler, and freezer efficiency.
• Prepare ingredients for baking operations, including scratch recipes.
• Support other areas as needed.