Baker

Giant Eagle; Mentor (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Baker, where you'll play a vital role in crafting exceptional bakery products. This position emphasizes outstanding guest service and quality ingredients, allowing you to create delicious selections for customers. You'll be responsible for baking, preparing, and ensuring freshness while building lasting relationships with guests. Enjoy a nurturing work environment that promotes career growth and values teamwork. If you're passionate about baking and customer service, this opportunity is perfect for you.

Qualifications

• 6 to 12 months experience or completion of the Giant Eagle Apprenticeship program.
• Understanding of ingredients and their purposes in scratch baked goods.

Responsibilities

• Prepare and bake products using established recipes and procedures.
• Address customer questions and provide excellent guest service.
• Maintain cleanliness of equipment and work areas to meet sanitation standards.

Skills

Baking Skills

Customer Service

Recipe Knowledge

Sanitation Standards

Education

No high school diploma required

Job description

Job Summary

Our Baker is a key player in ensuring our bakery products look and taste exceptional. Alongside providing outstanding guest service, you'll be responsible for using high-quality ingredients to craft a delicious selection for our guests. As a team member, you'll focus on building lasting relationships with customers by understanding and exceeding their needs. Your primary responsibility will be preparing and baking products to ensure only the freshest items are available.

Job Description

• Experience Required: Completion of relevant skills assessment; 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program.
• Experience Desired: Prior experience in bakery or related industry.
• Education Desired: No high school diploma required.
• Lifting Requirement: Up to 50 pounds.
• Age Requirement: At least 18 years old.

Job Responsibilities

• Perform bench work according to established scratch procedures when necessary.
• Prepare and shape products according to recipes.
• Bake products using specified time and temperature.
• Prepare bakery items following established recipes, including scratch recipes.
• Properly insert products into proof boxes, set controls, and close doors to ensure proper size and shape.
• Prepare and fry donuts following established procedures.
• Store products in freezer to maintain freshness.
• Address customer questions and resolve issues to meet guest needs.
• Demonstrate suggestive selling techniques and offer samples when appropriate.
• Greet customers, help locate products, and answer questions with sufficient product knowledge.
• Prioritize safety in all work aspects for team members, guests, and products.
• Bake products for bakery cases and displays, rotate stock, and follow dating procedures for freshness.
• Maintain cleanliness of equipment, utensils, and work areas to meet sanitation standards.
• Record special orders accurately to ensure customer satisfaction.
• Follow safety, sanitation, and housekeeping protocols to meet department standards.
• Understand ingredients and their purposes in scratch baked goods.
• Assist in unloading deliveries and maintaining backroom, cooler, and freezer efficiency.
• Gather ingredients needed for baking operations, including scratch recipes.
• Assist in other areas as required.

About Us

At Giant Eagle Inc., we're more than just food, fuel, and convenience. We're a diverse family of talented team members. Our people are the heart of our company, and we strive to create a nurturing environment with career growth opportunities. Our values and caring culture make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and corporate offices, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.