Bagroom Agent Lead

Colonial Group; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

dnata is seeking a Baggage Agent Lead to manage the bagroom and oversee unloading/loading of luggage, freight, and cargo on commercial aircraft. You will drive small specialized vehicles and coordinate crew to move cargo efficiently in busy airport environments.

The role requires lifting up to 70 lbs, standing for extended periods, and maintaining strict safety standards. Flexibility for shifts and ability to pass TSA-related/safety tests are essential.

Qualifications

• Must be able to lead cargo and baggage movements on and off aircraft.
• Ability to lift up to 70 lbs and handle heavy cargo safely.
• Must be flexible for variable shifts, weekends and holidays.
• Must be able to pass SIDA airport and training tests.

Responsibilities

• Lead the movement of cargo and baggage loading on and off aircraft and transport between areas.
• Drive and operate motorized equipment (Tug, Belt Loader).
• Read load sheets, baggage tags, and cargo labels accurately.

Skills

Leadership

Safety compliance

Flexibility

Communication

Weight handling

Education

High School Diploma or GED

Tools

Weight and balance system

Airport operations software

Job description

As a dnata Baggage Agent Lead, you have the essential role of leading the bagroom, the unloading and loading of luggage, freight, and cargo on and off commercial aircraft. Driving and operating small specialized commercial vehicles.

Essential Duties and Responsibilities

• Continuously lead and participate in the movement of cargo and baggage loading on and off aircraft and transport it between aircraft, outbound bagroom, airport terminals, air cargo facilities, and other aircraft.
• Lift cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers.
• Loading/unloading may require lifting over 100 items for a single aircraft.
• Push/pull loaded and empty carts and containers during loading/unloading operations.
• Couple/uncouple carts and/or cargo container dollies.
• Ascend/descend jet-way stairs while carrying cargo.
• Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
• Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
• Walk continuously to load/unload cargo from pallets, containers, carts, or conveyor belts.
• Complete safety checklists for motorized equipment.
• Drive and operate motorized equipment (Tug, Belt Loader).
• Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
• Operate a computer to enter and retrieve data for weight and balance purposes.
• Count baggage/cargo being uploaded/unloaded during operations.
• Connect support equipment to aircraft such as PC Air, GPU etc.
• Use signaling devices to communicate with co-workers or flight crew.
• Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and policies.
• Other duties as assigned.
• Can meet the Station’s attendance standards.

Job Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Possess/maintain a valid State driver's license and other FAA/Airport required identification/seals or authorizations.
• Must be flexible to work variable shifts, weekends, and holidays.
• Specific shifts to be determined based on operational needs.
• Must be able to work extended hours on short notice during irregular operation.
• Ability to work in inclement weather.
• Frequent bending, stretching push/pulling, stacking, and kneeling in small, confined locations.
• Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
• Specific shifts to be determined by administrative staff due to operational needs.
• Must be able to pass SIDA airport and training tests.
• Possess a high school diploma or GED equivalent.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.